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Building Agentic AI Chatbots: From Architecture to Production

A code-heavy, lab-driven workshop on designing autonomous agents — orchestration and memory, RAG and live tools, then guardrails and deployment to a production-ready prototype.

Intermediate4 hoursWorkshop
Building Agentic AI Chatbots: From Architecture to Production

From Architecture to Production

A lab-heavy, "code-on" workshop where every module includes hands-on coding and live tool integration. You'll design an autonomous agent and walk away with a tested, traced chatbot ready for customer-service deployment.

Technical prerequisites: foundational Python knowledge and familiarity with LLM APIs.


Phase 1 — Architecture & Autonomy

Define the orchestration layer, memory, and planning capabilities that differentiate true agents from simple chatbots.

  • 45 minutes instruction
  • 30 minutes lab

Phase 2 — Knowledge & Action Layer

Build RAG pipelines and connect agents to live APIs for CRM and ticketing tasks.

  • 55 minutes instruction
  • 35 minutes lab

Phase 3 — Guardrails & Deployment

Implement safety filters, hallucination detection, and human-in-the-loop escalation triggers before shipping.

  • 35 minutes instruction
  • 25 minutes lab

Workshop Essentials

  • Technical prerequisites — requires foundational Python knowledge and familiarity with LLM APIs.
  • "Code-on" experience — a lab-heavy format where every module includes hands-on coding and live tool integration.
  • The production-ready prototype — every participant leaves with a tested, traced chatbot ready for customer-service deployment.