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Artificial Intelligence

Building Chatbot Workflows for Services

Design simple chatbot scripts for FAQs, intake support, and learner guidance with safe escalation paths.

Intermediate4 weeksBlended
Building Chatbot Workflows for Services

Course Overview

Building Chatbot Workflows for Services gives learners practical, guided experience they can apply in schools, community centers, and nonprofit program work.

What You Will Learn

  • Understand the key concepts behind building chatbot workflows for services
  • Practice with realistic community and education examples
  • Build reusable checklists, templates, or small project outputs
  • Share a final activity or plan with peers for feedback